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Practical AI solutions, built in Chesterfield for businesses across the UK

AI automation for small businesses. Put it to work.

How much of your working week disappears into jobs you’ve already done a hundred times? At ImDigital, we build AI automation solutions for businesses that want to spend less time repeating and more time succeeding.

We’re an established web and digital agency with the development expertise to turn a useful idea into a working tool. We get into the detail of the task, test it with your technology, then show you what’s possible.

AI solutions with a job to do

A clever demonstration is one thing. Something your team actually uses is another. We build practical AI solutions around the work you need help with, making sure the tool fits the task and the people doing it.

We start by asking where the time goes. Then we work out whether AI can make a useful difference, what information it needs and where a person should stay involved.

Chatbots that know your business

Give customers a useful answer without making your team repeat it all day. We build chatbots that draw on your approved business information, with a route to a person when the question needs more attention.

Business process automation

Some jobs keep landing on the same desk because nobody has had time to improve them. We assess repetitive tasks and build workflows that use AI where it adds value, with clear rules for what happens next.

AI content and response drafting

Give your team a starting point they can work with. We build tools that draft content or suggested replies from the information you provide, with review built into the process before anything is published or sent.

Document processing

Stop copying information out of documents when there’s a better way to handle it. We develop tools that extract agreed details from files and flag unclear information for someone to check.

AI integrations

Your team shouldn’t need to adopt another disconnected tool. We assess how an AI solution can work with your existing software, checking access and integration requirements before we promise a connection.

Human review and handover

Good automation knows when to hand the job back. We build review points and routes to your team into the workflow, especially where an error could have a serious consequence.

The work behind our expertise

We build websites and develop tools for businesses with real work to get through. That experience matters when an AI project needs to fit an existing system or become part of somebody’s working day.

Take a look at our client work and see how our team approaches a brief. Where a project includes AI development, we’ll explain exactly what we built and the job it was designed to do.

Chesterfield at night, Central Cars

AI automation for small businesses, built with purpose

We’re interested in what AI can do for your business, and we’ve got the expertise to deliver the solution. We’ll challenge the idea where it needs challenging and get stuck into the detail that makes the difference between a promising prototype into a useful tool.

If the project makes sense, we’ll give it our full commitment. If a simpler solution would do the job better, we’ll tell you. We’d rather give you the right answer than sell you the wrong build.

  • Prove the idea firstWe start with a focused prototype using suitable examples from your own business. You get to see how it performs on the task before deciding whether to take it further.
  • Know what you’re paying forWe quote the agreed work clearly and explain the expected running costs. If the prototype supports a full build, you’ll receive an itemised proposal before development begins.
  • Keep people in chargeWe agree what the tool can do independently and what needs approval. Your team understands where it fits, how to use it and when to step in.

What our clients say

We take pride in building things people are happy to put to work in their businesses. Just as importantly, we care about how the project feels for the people trusting us to deliver it. Here’s what our customers say about working with ImDigital.

5.0

From 22 verified Google reviews

Darren Johnson
Darren Johnson

4 months ago

If you want a logo designing for your company or anything else please don’t hesitate to give these guys a call, I’m just starting my own driving school business and needed a brand new logo designing and after a quick call to tom and Ian they soon started to put a couple of ideas together and they was on the right track straight away, after a couple of tweaks I can finally say they have exceeded my expectations, with the finished logos. Top work from them nothing was ever to much trouble I’m so glad I chose them to design my logo, so don’t hesitate to call these guys, top service all round thank you again 👍👍
Am Pm
Am Pm

10 months ago

Imdigital have been exceptional from the very first moment I spoke to them. From the initial website design to their ongoing advice on promoting my business, their professionalism, expertise, and attention to detail have been outstanding. The website they created has significantly boosted my clients’ confidence in our services—it truly feels like a game-changer for our team. Their guidance has not only helped us present a more polished and professional image but has also given us practical strategies to grow our business. I couldn’t recommend Imdigital highly enough. Thank you to everyone involved at Imdigital, looking forward to many more years of progressing my business with you guys.
Albert Carroll
Albert Carroll

a year ago

Thanks for all the help over the years Tom
Ellen Carroll
Ellen Carroll

a year ago

Ian really helped me understand what I need to do to get my website ranking. He’s the first digital marketer that looked at things the way we do. Couldn’t recommend more highly
Tyler Ball
Tyler Ball

a year ago

Really good SEO service
Phil Nicholson
Phil Nicholson

2 years ago

We've had a positive experience of working with IMDigital, the development and creation of our new website was pain free and we’re pleased with the final result that the team put together. Tom continues to maintain it for us and we're pleased with the ongoing support.
Paul Rice
Paul Rice

2 years ago

We have been dealing with IM Digital for many years now. The service & expertise we receive from both Ian & Tom is second to none. They will recommend if it is time to have a re-design on our web site, to keep us up to date with our internet presence and always deliver superb results.
Steven
Steven

2 years ago

Really happy with Ian and his team, designed & built my website and logo - www.24ampm.co.uk. Always on call to help us with any questions and recommendations to help grow our business together. Highly recommend :)
Nicola Cockman
Nicola Cockman

2 years ago

These guys are amazing. Given the fact the had no idea about the business of aesthetic medicine they created an amazing website for me. This could not have been an easy task! Ive used this company for over 4 years now for my web work and its paid off. I get website enquiry forms every single week. I will continue to use these for future web work and id have no problems 100%recommending them.
Jo Stacey
Jo Stacey

2 years ago

Great company to deal with and definitely increased our sales having the website, thank you Ian.
Clive Pearson
Clive Pearson

2 years ago

Both Ian and Tom are really great!! They have been very helpful and supportive. Their skills, ability and knowledge in bring our various projects to life have been excellent. We are extremely pleased with the work they have done for us and we will be doing other projects with them.
Patrick Bosworth
Patrick Bosworth

2 years ago

Highly recommended Ian and his team have done a great job of building our site. Always on the end of the phone to assist with updating etc.
S Griffiths
S Griffiths

6 years ago

Absolutely first class service. They cannot do enough to help, exceptional communication and work. We would highly recommend IM digital.
Martin Swain
Martin Swain

6 years ago

Ian and Tom at IMdigital are fantastic. Help me with my Website and Social Media, and the google ranking etc. In addition I have referred them to several other businesses who have also been delighted with their service. I would recommend then very highly.
Lee Jones
Lee Jones

6 years ago

Can’t recommend this company enough. Took all the stress out of starting my business and took my vision and directions and set me up in no time. Very professional and top quality results and very reasonable costs. No one came close to matching their prices for what I received in return. Thank you
Ian Naylor
Ian Naylor

6 years ago

ImDigital helped make our Company look like a large International. Our Web site looks very proffesional - all our clients give us very positive feedback after browsing our web site. ImDigital provide excellent ongoing support to help maintain the site. They also developed our video on our home page which looks fantastic.
Andrew Stevens
Andrew Stevens

6 years ago

I run a local CCTV company and recently changes seo companies to these guys. Communication is great, advice is great and even when I've suggested edits or campaigns that would have made them money, they have advised against it where necessary to ensure I get the returns I want. Very fair and informative and the first company I have come accross that constantly updates you and works with you to achieve the results you need. Highly recommend to any local business! Withing 4 weeks already seen an increase in commercial jobs which is what I specified!
Huckleberry Willow
Huckleberry Willow

8 years ago

We used IM Digital for a 4 month campaign to improve our local Google ranking, and they did get us there! They were very knowledgeable, and I received excellent communication throughout.
Emmeline Virgilio
Emmeline Virgilio

9 years ago

Tom at ImDigital helped me promote my swim school on Google & Bing. I'm still not sure how they did it, but it worked and I get more phone calls now than I did before :)
Damien Adams
Damien Adams

9 years ago

We used ImDigital for their local SEO package, it worked really well and we are now about to start a PPC campaign with them
Pete Himd
Pete Himd

9 years ago

We use ImDigital to promote our online card business. They are good people, we have definitely benefited from using their service
Lee Drummond
Lee Drummond

9 years ago

We used ImDigital to help us with our local listings. Google and Bing did not know who or what we were. ImDigital did what they did and now we get lots of enquiries from local customers who say they have found us on the internet. Thanks

From “could this work?” to a working tool

Show us the job

Tell us what keeps taking up your team’s time. We’ll look at how the task works today and agree what a useful improvement would look like.

Put the idea to the test

We build a focused prototype and test it against suitable examples. You’ll see where it performs well and where it needs more work before making the next decision.

Build it into the workflow

Once the approach is agreed, we develop the tool around your requirements. Connections to other systems and human review points are planned into the build.

Get your team using it

We show your team how the tool works and agree the handover. If you want ongoing support, we can monitor its behaviour and respond when the requirements or underlying services change.

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Based in Chesterfield. Ready to work with your business.

Our team is based in Chesterfield and works with customers across the UK. You don’t need to be nearby to show us how your business works or get our developers involved.

Bring us the task that keeps frustrating your team. We’ll ask the right questions and give you an honest view of what’s worth doing. If there’s a good project in it, we’re ready to take it on.

AI automation: your questions answered

ImDigital develops AI automation for small businesses across the UK. Our Chesterfield team works on practical tools that support existing business tasks, including chatbots and document processing.

We start by understanding the task and testing a focused prototype. That gives you something concrete to assess before commissioning a larger build.

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There must be a better way to do this.

If that sentence gets said regularly in your office, we should talk. Show us the job that’s eating up your time. We’ll put our development expertise into finding out whether AI can help, and give you a straight answer.

01246 808 006

Monday to Friday, 8.30am–5pm info@im-digital.co.uk →